Hybrid Senior Lead Process Engineer – Observe to Agent

Posted 3 hours ago

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About the role

  • Senior Lead Process Engineer developing the enterprise Observe-to-Agent strategy. Shaping AI adoption and enhancing operational efficiency at Wells Fargo.

Responsibilities

  • Define enterprise strategy for O2A observation, optimization, and agent generation
  • Build O2A operating model including governance, lifecycle stages, roles/responsibilities, and prioritization framework
  • Determine scalable implementation pathways for persona coverage, behavioral insights, and continuous optimization loops
  • Define strategic roadmap for enterprise Agentic AI adoption (autonomous workflows, memory, planning, tool–use architectures)
  • Lead governance and Responsible AI practices for agentic systems
  • Drive advanced knowledge graph, ontology, and Neo4j-based reasoning models to underpin Agentic AI
  • Define enterprise view for workforce analytics using O2A, SKAN, Celonis, behavioral modeling, and productivity insights
  • Identify where to deploy SKAN vs. Celonis vs. O2A based on maturity, process type, and data availability
  • Develop enterprise benchmarks, KPIs, and operating constructs for productivity, behavior analytics, and cognitive load mapping
  • Partner with AI, IA, Data, Operations and Technology leaders to align multi-year roadmap
  • Develop business cases for large-scale agent deployment derived from observed tasks
  • Represent O2A/Agentic Strategy in senior forums (COO, AI, Ops leadership)
  • Lead enterprise-wide experimentation agenda, capability scaling, and innovation cycles
  • Promote continuous discovery, measurement, and feedback loops

Requirements

  • 7+ years of Process Engineering experience
  • 7+ years in transformation strategy, AI/Automation strategy, or enterprise process domains
  • Ability to design enterprise-wide operating models, governance, and lifecycle frameworks
  • Expertise in synthesizing behavioral, process, and task-level analytics into strategy
  • Strong AI fluency (LLMs, Agentic AI, knowledge graphs, ontology, autonomous systems)
  • Proven ability to influence senior executives and drive enterprise change
  • Excellent communication, change-management, and storytelling capabilities

Benefits

  • robust benefits
  • competitive compensation
  • programs designed to help you find work-life balance and well-being

Job title

Senior Lead Process Engineer – Observe to Agent

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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