Senior Product Manager at QS shaping student and partner journeys. Focusing on engagement, conversion, and retention for higher education products.
About the role
- Senior Lead Digital Product Manager advising on digital products and strategies for Merchant Services at Wells Fargo. Leading complex projects and collaborating with senior leadership and cross-functional teams to drive impactful outcomes.
Responsibilities
- Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment
- Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
- Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
- Coordinate highly complex activities and guidance to others
- Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
- Strategically engage with all levels of professionals and managers across the enterprise
- Serve as an expert advisor to leadership
Requirements
- 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Experience with Agile methodology of delivery, including but not limited to intake and discovery/analysis of new work and work in progress within the backlog
- Merchant Services, Underwriting & Risk experience within the financial services industry
- Experience with one or more Agile tools used for tracking epics, features and user stories in backlogs, such as Confluence and Jira
- Experience working with third party vendors
- Demonstrated ability to enhance and implement new processes by proactively identifying roadblocks and developing recommendations for unforeseen issues
- Experience influencing and building relationships with LOB stakeholders, product owners, technology, business analysis, or other internal partners
- Ability to exercise independent judgment and creative problem-solving techniques to discern customer, technical, and process impacts
- Leadership experience with ability to effectively manage and engage teams
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
- Experience taking initiative and working independently with minimal supervision within a matrix environment
- Experience navigating through ambiguity
- Intermediate skill level in Microsoft Word, PowerPoint, Excel
- Excellent verbal, written, and interpersonal communication skills and experience communicating and presenting information to senior leaders.
Benefits
- This position offers a hybrid work schedule
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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