Hybrid Client Project Manager

at Wells Fargo

• Job title: Client Project Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $68,000 - $125,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, El Monte, United States

About the role

• Client Project Manager for Global Payments & Liquidity at Wells Fargo. Overseeing tailored treasury solution implementations and delivering exceptional project management support for top-tier clients.

Responsibilities

• Provide “white glove” project management support for top-tier customers
• Act as a single point of contact for coordinating product implementation, product readiness tasks, testing, production monitoring, and escalation management
• Be responsible for developing and publishing a comprehensive and customized project plan timeline, including account structures, transmission matrixes, Gantt charts, and implementation timelines
• Participate in larger efforts to independently manage sub-program components and identify opportunities for smaller scale, lower risk projects such as initiation planning, executing, controlling, and closing within change management
• Identify and capture basic project dependencies and interdependencies, ensure alignment of actions and artifacts with project policy, methodology and appropriate business deliverables are produced, maintained and milestones are met
• Facilitate standing project meetings and provide formal documentation to ensure all customer and internal partners have full transparency to the project status
• Exercise independent judgment to guide project plans, resolution of issues and ensure project tasks are completed according to established timelines
• Present recommendations for setting, tracking, and managing project financials and develop business related tasks for project planning and tracking
• Exercise independent judgment while developing expertise in identifying, analyzing and reporting the risks related to immediate deliverables
• Collaborate and consult with subject matter experts, sponsors, stakeholders, project roles, direct managers, program leads, project individuals, risk managers, business partners and outside vendors
• Manage project expectations and project requirements
• Monitor project progress, identify process gaps, and proactively offer ideas for improvement

Requirements

• 2+ years of Project Management and Methodologies, Strategic Planning, or Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Project Management Professional (PMP) or equivalent certification preferred
• Experience with PMI methodologies
• Strong customer focus with excellent communication, presentation, and leadership skills
• Ability to articulate tasks, establish timelines, and hold cross-functional teams accountable
• Experience with Microsoft Project preferred; willingness to learn required
• Treasury Management, Merchant Services, or Commercial Card experience is a plus

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement