Senior Product and Business Systems Advisor focused on automation within healthcare. Collaborating with teams on technical solutions as part of the Cigna Group.
Responsibilities
Act as a Business Product Owner (BPO) for automation initiatives, owning business intent, scope, prioritization, and delivery outcomes
Partner with stakeholders to gather, analyze, and validate business, operational, and regulatory requirements
Translate business needs into clear, actionable epics, features, user stories, and acceptance criteria
Make informed trade‑off decisions balancing scope, risk, timelines, and business value
Serve as the primary liaison between business stakeholders, operations, and technical teams
Function as a Technical Product Owner (TPO), collaborating closely with developers, architects, and QA
Support solution design by providing functional and technical input aligned to system architecture
Participate in sprint planning, backlog refinement, release readiness, and production validation activities
Identify and manage dependencies, risks, and delivery blockers across teams
Support testing, defect triage, and post‑release validation to ensure solution quality
Develop and maintain high‑quality functional and technical documentation
Document business rules, data mappings, automation logic, and system behaviors
Ensure documentation supports development, QA, operations, audit, and long‑term maintainability
Provide day‑to‑day oversight of offshore development and administrative consulting resources
Assign and prioritize work to ensure timely, high‑quality delivery
Requirements
High School Diploma
5+ years of experience in systems analysis, product ownership, or related technical roles
Demonstrated experience translating business requirements into technical solutions
Strong analytical skills with experience in data analysis, data mapping, and business rules
Experience working in Agile / Scrum delivery environments
Proven ability to manage multiple priorities and work independently with minimal supervision
Strong written and verbal communication skills, including technical documentation
Benefits
medical, vision, dental, and well-being and behavioral health programs
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