SAP S/4HANA Service Consultant analyzing and designing customer service processes at Wavestone. Collaborating with various teams and optimizing processes using SAP solutions.
Responsibilities
Analyze, design, and document customer service processes in SAP S/4HANA Service
Take responsibility for requirements gathering and create functional specifications
Configure and develop SAP S/4HANA Service (including service/CS order types, partner determination, pricing)
Execute tests and support project teams during rollout
Collaborate closely with adjacent processes such as Order-to-Cash (SD), Source-to-Pay (MM), and Acquire-to-Decommission (EAM)
Support technical topics such as code analysis and basic debugging in ABAP
Advise business units on process optimizations and best practices
Requirements
University degree in Business Administration, Economics, or Business Informatics (Information Systems)
2–3 years of experience configuring SAP S/4HANA Service Management or, alternatively, SAP Customer Service
Solid experience with customer service processes and proven skills in requirements analysis
Knowledge of adjacent SAP processes such as Order-to-Cash (SD), Source-to-Pay (MM), and Acquire-to-Decommission (EAM) is a plus
Hands-on experience reading ABAP code and performing basic debugging tasks
Proficient in process documentation and producing clear, traceable specifications
Open-minded and quick to grasp new topics
Fluent in German and English and willing to travel
Benefits
Personal Growth Model and Coaching & Leading approach provide close, comprehensive support
Broad training offering such as language and certification courses, individual coaching, and targeted leadership training
Flexible career model and Fluid Company approach
Mobile work policy allowing you to work from home or from one of our offices in Germany
"Mobile Work Abroad" allows up to 50 days per year of working from EU countries (as well as UK, NOR, ISL, LIE, CHE)
30 days of annual vacation
Additional leave days for special family circumstances
Various sabbatical options
Fixed monthly mobility budget
Electric vehicle from the role of Manager / Managing Consultant
Regular employee surveys via Great Place To Work
Fair and attractive salaries, consisting of a fixed and performance-related component
Monetary perks such as EGYM Wellpass and exclusive corporate shopping discounts
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