Hybrid IT & Security Analyst

Posted 18 hours ago

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About the role

  • Oversee and perform the IT employee lifecycle (onboarding, off-boarding, role changes), managing account provisioning, system access, and device deployment/collection.
  • Administer, maintain, and ensure the reliability of core corporate IT systems (e.g., Google Workspace, O3S, Slack, video conferencing, Atlassian).
  • Manage the full lifecycle of IT assets, including inventory tracking, procurement, and vendor relations.
  • Develop, implement, and maintain IT policies, procedures, and user documentation for the LA office, aligning with global standards.
  • Act as the LA office's primary IT contact, collaborating with global IT teams on system upgrades, migrations, and new implementations.
  • Operate, monitor, and manage day-to-day security solutions, with a strong focus on Data Loss Prevention (DLP) tools.
  • Monitor security alerts from various systems (SIEM, DLP, Endpoint Security, IAM), conduct initial triage, and escalate or remediate as appropriate.
  • Serve as the first point of contact for user-reported issues or complaints regarding security tools, providing timely troubleshooting and resolution.
  • Collaborate closely with the Security Manager (based in Korea) to implement, tune, and enforce global security policies and procedures locally.
  • Assist in responding to security incidents and conducting vulnerability assessments.
  • Support internal and external audits (e.g., ISO 27001/27701) by gathering evidence and assisting with remediation tasks.
  • Assist in delivering local security awareness training, phishing simulations, and other educational programs.

Requirements

  • Bachelor’s degree in Computer Science, Information Security, or a related field, OR equivalent professional experience.
  • 3+ years of combined experience in IT Operations (System Administration) and/or Information Security Operations.
  • Must be a resident of the Los Angeles, CA area.
  • Strong hands-on experience with IT systems administration and troubleshooting in a mixed environment (macOS and Windows).
  • Experience with user administration and Identity & Access Management (IAM) for systems like Google Workspace, O365, and Active Directory.
  • Hands-on experience operating or managing security tools (e.g., DLP, Endpoint Detection and Response - EDR, SIEM).
  • Excellent communication, problem-solving, and customer service skills.
  • Ability to work independently, manage multiple priorities, and collaborate effectively with a remote, global team.
  • Must have the flexibility to adjust working hours as needed to collaborate with teams in different time zones (e.g., Korea).

Benefits

  • Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
  • Health benefits, including vision and dental!
  • Generous PTO and Parental Leave Top-up
  • 401K Contributions
  • Commuter Benefits
  • Global WEBTOON and LINE FRIENDS discount program
  • Winter break shutdown and a whole lot more!

Job title

IT & Security Analyst

Job type

Experience level

Mid levelSenior

Salary

$70,000 - $100,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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