Senior AI Ecosystem Tech Strategist leading technical strategy for joint offerings with AI ISVs. Driving alignment with Red Hat's AI portfolio to key strategic ISV partners.
About the role
- AI Enablement & Systems Manager overseeing internal AI infrastructure at Wantable. Responsible for architecting systems, managing budget, and driving automation adoption across departments.
Responsibilities
- Own AI Infrastructure & Architecture
- Design and maintain Wantable’s AI systems architecture
- Deploy and manage AI agents across departments
- Architect agent hierarchies (master agents, sub-agents, permissions, access controls)
- Build scalable workflow automations that integrate AI with business systems
- Implement retrieval-based workflows (RAG), tool-calling, and multi-step agent orchestration
- Ensure systems are production-ready, stable, secure, and documented
- Integrations & Internal Tooling
- Build and maintain integrations with:
- Asana
- Google Workspace
- Zendesk
- Ecommerce & operations platforms
- Internal systems (e.g., Modus)
- Develop lightweight internal tools (dashboards, bots, web apps)
- Standardize API usage, authentication methods, and webhook handling
- Maintain secure data handling practices across AI workflows
- Own the AI Tool Budget & Cost Governance
- Manage and optimize AI API usage across LLM providers
- Monitor departmental usage via API keys or cost centers
- Optimize model selection for cost vs. performance
- Forecast AI spend and maintain predictable budgets
- Recommend tool stack changes based on ROI and reliability
- Own vendor evaluations and purchasing decisions
- Standardization, Governance & Knowledge Management
- Establish standards for:
- Agent configuration
- Naming conventions
- Documentation
- Prompt versioning
- Own the shared repository for:
- Company knowledge
- SOPs
- Prompt libraries
- Agent configurations
- Implement guardrails for safe and responsible AI usage
- Maintain version control and regression testing processes
- Create reusable templates for departmental AI deployments
- Support & Enablement
- Serve as the internal escalation point for AI agent issues
- Debug integration failures, workflow instability, and memory issues
- Train department leads on agent usage and best practices
- Create onboarding documentation and internal playbooks
- Build a network of AI champions across departments
Requirements
- Hands-on experience with workflow automation tools (e.g., N8N, Make, Zapier, or similar)
- Strong understanding of modern LLM ecosystems (Claude, OpenAI, Gemini, etc.)
- Experience building production-grade AI agents and automations
- Experience with RAG, tool-calling, and multi-step orchestration
- API integration expertise (REST, webhooks, JSON)
- Scripting ability (Python and/or JavaScript/Node.js)
- Git/GitHub proficiency
- Strong understanding of model tradeoffs (latency, cost, safety)
- **Nice To Have**
- Experience with AI agent frameworks or orchestration platforms
- Prompt engineering and evaluation frameworks
- E-commerce, retail, or DTC experience
- Cloud or self-hosted infrastructure experience
- SQL and data warehousing familiarity
- Experience building internal AI governance programs
Benefits
- Be part of a dynamic, fast-growing company that has innovation and creativity embedded in its DNA.
- A chance to shape our customers’ journey and leave a lasting impact on their self-confidence, one order at a time.
- Join a collaborative environment where your ideas matter, your efforts are rewarded and you can see results in real time.
- We have a laid-back, casual environment in a state-of-the-art HQ in Walkers Point.
- We offer flexible schedules, paid parental leave (mothers AND fathers), and a private room for nursing mothers.
- Even more exciting: paid vacation and seven paid holidays per year, plus a 50% discount on all merchandise. You’ll be eligible for the discount on your first day.
- Important, but maybe less thrilling: we have ample parking, we offer medical (traditional and high deductible), dental, and vision insurance, as well as a 401K (both pre-tax and Roth options).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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