Hybrid AI Enablement – Systems Manager

at Wantable

• Job title: AI Enablement – Systems Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, JavaScript, Node.js, Python, SQL
• Location requirements: Hybrid, Milwaukee, United States

About the role

• AI Enablement & Systems Manager overseeing internal AI infrastructure at Wantable. Responsible for architecting systems, managing budget, and driving automation adoption across departments.

Responsibilities

• Own AI Infrastructure & Architecture
• Design and maintain Wantable’s AI systems architecture
• Deploy and manage AI agents across departments
• Architect agent hierarchies (master agents, sub-agents, permissions, access controls)
• Build scalable workflow automations that integrate AI with business systems
• Implement retrieval-based workflows (RAG), tool-calling, and multi-step agent orchestration
• Ensure systems are production-ready, stable, secure, and documented
• Integrations & Internal Tooling
• Build and maintain integrations with:
• Asana
• Google Workspace
• Zendesk
• Ecommerce & operations platforms
• Internal systems (e.g., Modus)
• Develop lightweight internal tools (dashboards, bots, web apps)
• Standardize API usage, authentication methods, and webhook handling
• Maintain secure data handling practices across AI workflows
• Own the AI Tool Budget & Cost Governance
• Manage and optimize AI API usage across LLM providers
• Monitor departmental usage via API keys or cost centers
• Optimize model selection for cost vs. performance
• Forecast AI spend and maintain predictable budgets
• Recommend tool stack changes based on ROI and reliability
• Own vendor evaluations and purchasing decisions
• Standardization, Governance & Knowledge Management
• Establish standards for:
• Agent configuration
• Naming conventions
• Documentation
• Prompt versioning
• Own the shared repository for:
• Company knowledge
• SOPs
• Prompt libraries
• Agent configurations
• Implement guardrails for safe and responsible AI usage
• Maintain version control and regression testing processes
• Create reusable templates for departmental AI deployments
• Support & Enablement
• Serve as the internal escalation point for AI agent issues
• Debug integration failures, workflow instability, and memory issues
• Train department leads on agent usage and best practices
• Create onboarding documentation and internal playbooks
• Build a network of AI champions across departments

Requirements

• Hands-on experience with workflow automation tools (e.g., N8N, Make, Zapier, or similar)
• Strong understanding of modern LLM ecosystems (Claude, OpenAI, Gemini, etc.)
• Experience building production-grade AI agents and automations
• Experience with RAG, tool-calling, and multi-step orchestration
• API integration expertise (REST, webhooks, JSON)
• Scripting ability (Python and/or JavaScript/Node.js)
• Git/GitHub proficiency
• Strong understanding of model tradeoffs (latency, cost, safety)
• **Nice To Have**
• Experience with AI agent frameworks or orchestration platforms
• Prompt engineering and evaluation frameworks
• E-commerce, retail, or DTC experience
• Cloud or self-hosted infrastructure experience
• SQL and data warehousing familiarity
• Experience building internal AI governance programs

Benefits

• Be part of a dynamic, fast-growing company that has innovation and creativity embedded in its DNA.
• A chance to shape our customers’ journey and leave a lasting impact on their self-confidence, one order at a time.
• Join a collaborative environment where your ideas matter, your efforts are rewarded and you can see results in real time.
• We have a laid-back, casual environment in a state-of-the-art HQ in Walkers Point.
• We offer flexible schedules, paid parental leave (mothers AND fathers), and a private room for nursing mothers.
• Even more exciting: paid vacation and seven paid holidays per year, plus a 50% discount on all merchandise. You’ll be eligible for the discount on your first day.
• Important, but maybe less thrilling: we have ample parking, we offer medical (traditional and high deductible), dental, and vision insurance, as well as a 401K (both pre-tax and Roth options).