Administrator responsible for maintaining SQL Server infrastructure in a hybrid setup. Collaborating on system administration and performance optimization tasks for a tech company with over 25 years of experience.
About the role
- Systems Administrator managing mobile device resolutions and collaborating with support teams at Walmart Global Tech. Engaging with L3 engineering as needed for high-quality problem resolutions.
Responsibilities
- Investigate end-user issues by gathering device logs and applying prior experience, team knowledge, and industry best practices
- Troubleshoot mobile device issues using documented steps, industry-standard approaches, or self-developed procedures
- Document clearly and consistently by maintaining up-to-date incident notes and Jira cards
- Collaborate across teams, escalating to L3 engineering when appropriate
Requirements
- Willingness to learn and a positive attitude
- Mobile device troubleshooting experience (1 year preferred)
- Experience with: Apple iOS, Android OS, Workspace ONE (MDM)
Benefits
- 401(k) match
- stock purchase plan
- paid maternity and parental leave
- PTO
- multiple health plans
- medical, vision and dental coverage
- short-term and long-term disability
- adoption and surrogacy expense reimbursement
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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