Junior Operations Analyst supporting service processes related to educational courses at YDUQS. Engaging in performance analysis and customer experience improvement initiatives.
About the role
- Principal Technology Operations at Walmart overseeing the Ocean FCL program, enhancing seller experience through effective project management and strategy implementation.
Responsibilities
- Own the Full-Container-Load (FCL) program for a fast-paced, rapidly growing, cross-border inbound logistics service.
- Manage the overall health of the FCL program.
- Set the long-term strategy for seller experience and growth by delivering new products and enhancements that drive value.
- Define, measure, and achieve objectives and key results (OKRs).
- Ensure project deliverables stay on track and within budget.
- Communicate or escalate program risks as appropriate.
- Gather and define business requirements, project planning, continuous improvement, KPI management, change management, and tracking issues through to resolution.
Requirements
- Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
- Option 2: 7 years’ experience in project management, program management, program operations, or related area.
- Preferred: Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
- Background in transportation, supply chain, cross border logistics process design, or six sigma.
Benefits
- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
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