Hybrid Engineer – Voice Networks

Posted 10 hours ago

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About the role

  • Voice Design Engineer role for designing and servicing voice communication systems across the UK rail network. Support the integration of IP-based voice services and modernization of existing platforms.

Responsibilities

  • Provide skilled IP Network & IP Voice, Telecommunications knowledge enabling:
  • Design of green field IP networks and modifications to existing IP & SDH networks
  • Design of Voice over IP Networks for Voice Concentrator renewals
  • Provide input to the required Migration Strategies
  • On-premises Cisco Unified Communications Manager (CUCM) to Cisco UCM Cloud
  • Legacy telephone systems to IP Voice solutions
  • Demonstrate security competence to implement suitably secure access controls such as Zero Trust (ZTNA)
  • Modification of live voice network configurations in line with change management
  • Create implementation plans for site works and integration testing
  • Create cutover plans for transition into live environments
  • Provide handover documentation to management centres
  • Update of Network Rail Telecoms design platforms
  • Act as mentor to junior team members on technical matters.
  • Evaluate emerging technologies and their suitability for Network Rail
  • Deliverables include:
  • Produce high-level and detailed designs in accordance with the Rail Engineering Plan
  • Perform reviews to verify designs are compliant to contract technical requirements
  • Design and support migration strategies from on‑premise CUCM to cloud-hosted Cisco calling solutions
  • Act as a 3rd line technical lead to resolve technical problems
  • Take the lead where required in root cause analysis to drive issue resolution and limit impact to the customer.
  • Creation of design packs in accordance with Network Rail design rules
  • Produce Bill of Materials associated with designs to support implementation phases
  • To be responsible for documentation and upkeep of technical databases
  • Report against programme to relevant Project Manager
  • Attend and present at technical design review (TDR) and Inter Disciplinary Check (IDC) meetings as required

Requirements

  • 5 years’ experience designing and building IP Voice solutions, ideally to include:
  • Cisco Call Manager
  • CUCM Cloud
  • IP Trade TSS, TPO and Turrets
  • RedBox IP Voice Recorders
  • Acculab Voice Gateways
  • Experience working on Network Rail FTN / FTNx or equivalent carrier‑grade telecoms networks.
  • Familiarity with rail telecoms assurance and governance processes.
  • Project Experience: Proven track record of managing high-user-count migrations within a Cisco Collaboration Flex Plan framework.
  • Modern Networking: Understanding of software-defined networking (SD-WAN) and hypervisor management (ESXi or Cisco NFVIS) for virtualized voice applications preferred.

Benefits

  • 26 days annual leave, plus public holidays, plus the option to buy up to 10 days or sell six days each year.
  • Company pension scheme
  • A range of family friendly policies
  • Occupational health support and wellbeing Portal
  • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Job title

Engineer – Voice Networks

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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