Analista de Planejamento de Demanda Junior managing daily gas demand programming and analysis at Comgás, ensuring efficient energy supply and planning.
AB
Hybrid Mid-level Infrastructure Analyst – Telephony, TEM Methodology
Posted 52 minutes ago
About the role
- Telecom Analyst ensuring billing accuracy and inventory management for Azul Brazilian Airlines. Collaborating with telecom operators and handling mobile service requests.
Responsibilities
- Monitor the processes of receiving, validating and routing Telecom invoices for payment;
- Manage physical and logical inventory;
- Perform the allocation (cost allocation) process of all Telecom expenses to predefined cost centers according to established criteria;
- Communicate with telecom operators to resolve billing issues and negotiate deadlines;
- Handle service desk requests related to Mobile Telephony services, such as: request activation or cancellation of services, request activation, blocking and suspension of lines, request new lines and/or devices, request line cancellations, Mureg process (change of DDD/area code), transfer of ownership, etc.;
- Ensure delivery of lines and devices and maintain control and update of inventory;
- Audit Telecom invoices through a regular process to identify possible billing errors. Dispute and recover amounts paid incorrectly and/or ensure correct payment of expenses;
- Manage the Telecom inventory (mobile lines, fixed lines and iPads/Tablets) in detail, maintaining the processes and means necessary to manage the resources.
Requirements
- Minimum of 2 years of experience in Telecom;
- Proven experience in: inventory management, invoice auditing and dispute, and operational relationship and negotiations with telecom operators;
- Experience with TEM systems (Telecom Expense Management);
- Proficiency with ERP tools and financial systems;
- Experience in administrative activities, preferably in accounts payable/receivable or telecom departments;
- Experience with Microsoft Office, especially Excel (Intermediate/Advanced);
- Preferred: Bachelor's degree completed or in progress in Business Administration, Telecommunications, or Information Technology.
Benefits
- Anjo Azul - Our program that supports crew members with psychosocial, legal, and financial assistance.
- Cegonha Azul - Program that supports pregnant employees and new mothers through the baby’s first year. Valid for employees and dependents.
- Wellhub and TotalPass
- Smoking cessation program
- NutriAzul - Nutritional follow-up
- Zenklub – online therapy to support your mental health
- SEST SENAT - Free courses, community centers, dental care, physiotherapy, nutritionists, and psychologists
- Concierge - All our wellness benefits at your fingertips
- Pharmacy discounts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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