Administrative analyst managing school, product, and contract information for an educational company. Collaborating with internal teams to ensure data accuracy and compliance in Brazil.
About the role
- Client Service Agent handling charter flights at Brazil's leading airline. Interacting with clients and optimizing operational efficiencies in a fast-paced environment.
Responsibilities
- Client service;
- Quoting, planning and operational execution of charter flights;
- Interact with internal departments and external suppliers to ensure efficient execution of charter operations;
- Relationship-building and coordination to identify opportunities to increase revenue;
- Monitor performance indicators and customer satisfaction;
- Organization, focus and agility in service delivery.
Requirements
- Bachelor's degree in Communication, Commercial Management, Business Administration, Logistics or related fields;
- Proficiency with Navitaire tools - Skyspeed, Go Now;
- Skills in mathematics and logical reasoning;
- Results-oriented;
- Ownership mindset;
- Good interpersonal skills, communication and negotiation abilities;
- Flexibility and assertiveness.
- The following are a plus:
- • Previous experience performing the activities described in this role;
- • Experience in corporate service, MICE or events;
- • Knowledge of English or Spanish;
- • Microsoft Office Suite - Excel intermediate/advanced;
- • Familiarity with data analysis and operations optimization.
Benefits
- Anjo Azul - Our program that supports Crew Members, offering psychosocial, legal and financial assistance.
- Cegonha Azul - Program supporting pregnant employees and new mothers until the baby's first year. Valid for Crew Members and dependents.
- Gympass and TotalPass
- Smoking cessation program
- NutriAzul - Nutritional counseling
- Zenklub – Online therapy for mental health, free of charge
- SEST SENAT - Free courses, community centers, dental care, physiotherapy, nutritionists and psychologists
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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