Senior IoT Service Consultant Lead at Vodafone, guiding IoT service function and supporting global IoT customers with strategic oversight and team management.
Responsibilities
Manage and develop a team of IoT Service Consultants, providing direction and oversight across multiple IoT service areas.
Lead strategy development for proactive technical customer engagement, ensuring strong and sustainable service relationships.
Oversee IoT Service Consultancy activities, including service improvements, preventive and end-to-end operational assessments.
Perform contract validation from a service perspective for bespoke IoT agreements.
Build and maintain strong stakeholder relationships to support operational delivery and continuous improvement.
Requirements
Fluent English speaker with native-level German and an additional European language.
Experienced in ITIL Foundation, with knowledge of CSI and Operations.
Skilled in project management with strong technical expertise in IoT.
Effective communicator and negotiator, capable of developing and realising strategic goals.
Knowledgeable about E2E IoT operations, industry specialisations, and IoT regulatory, legal, and commercial frameworks.
Experienced in people leadership, with the ability to guide teams of 4–10 direct reports.
Hold a university or MA degree.
Benefits
Opportunity to work on cutting-edge IoT solutions for global premium customers.
Exposure to strategic decision-making and collaboration with senior stakeholders.
A dynamic, inclusive environment that fosters innovation and continuous learning.
A dynamic environment where innovative ideas are always welcome.
A collaborative community where your professional goals and work are supported by a diverse team.
Access to internal and external trainings via other providers.
A supportive internal coaching and mentoring culture.
Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU).
Cafeteria package.
Private Medical Services.
Employee Assistance Program to support your well-being and mental health.
Life and accident insurance.
You can work remotely overseas for 20 days a year.
16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption.
You and your family members can enjoy several discounts from our partners.
Job title
Senior Global IoT Consultant Lead – German Speaking
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