Technical support for engineering teams at Black & Veatch, utilizing digital design software. Aiming to improve deliverables and collaborating with engineering staff in Pune, India.
About the role
- Pega Developer designing and optimizing BPM applications within Vodafone. Managing incident resolution and contributing to automation initiatives to enhance process efficiency.
Responsibilities
- Manage end‑to‑end incident and problem resolution within Pega ecosystems
- Contribute to cost‑saving and effort‑optimisation initiatives through automation-focused approaches
- Recommend enhancements to development practices, engineering standards, and tool adoption to improve product quality
- Diagnose issues, perform root‑cause analysis, implement fixes, and conduct unit testing independently
- Support deployment planning, documentation, SOP creation, and execution activities
- Monitor Pega applications using tools such as PDC and propose proactive improvement measures
- Collaborate effectively with business stakeholders by translating technical details into simple, non-technical language
Requirements
- CSSA certified with 2–5 years of hands-on Pega development experience
- Experienced in incident, problem, and change management at L2/L3 levels
- Strong understanding of the ITIL framework
- Skilled in debugging, coding, root‑cause analysis, and unit testing
- Able to work independently while collaborating with senior developers for guidance
- Knowledgeable in SLA management, deployment execution, and technical documentation
Benefits
- Opportunity to work with advanced BPM technologies and enterprise-scale Pega implementations
- Exposure to cross-functional teams and large, complex technology environments
- A collaborative and inclusive culture focused on innovation and automation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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