Head of Delivery at InsideBoard AI managing projects for executive clients with a multi-disciplinary team. Driving strategic delivery and operational excellence in an innovative AI company.
Responsibilities
Serve as the primary point of contact for executive stakeholders to ensure delivery success and business alignment.
Translate client objectives into actionable delivery plans and measurable outcomes.
Ensure client satisfaction through proactive communication, issue resolution, and continuous value realization.
Represent InsideBoard AI in key governance meetings and performance reviews to guarantee transparency and trust.
Oversee the end-to-end delivery of AI-driven transformation projects across global clients.
Ensure on-time, high-quality delivery with measurable outcomes.
Define and optimize delivery frameworks, governance models, and KPIs.
Anticipate and mitigate delivery risks, ensuring operational continuity.
Lead and scale a high-performing delivery organization.
Recruit, mentor, and coach consultants and project managers to achieve excellence.
Foster a culture of accountability, innovation, and continuous improvement.
Partner with Sales to design project scopes and client proposals.
Work closely with Product and Data teams to translate client needs into product evolution.
Support post-deployment engagement strategies to ensure long-term client success.
Requirements
8–10 years in Professional Services, Delivery Management, or Program Leadership (SaaS / AI / digital transformation).
Proven record of leading complex, multi-stakeholder projects from design to successful delivery.
Strong leadership skills with experience building and scaling high-performing teams.
Expertise in project governance, resource planning, and risk management.
Confident engaging with C-level stakeholders and aligning delivery to business outcomes.
Excellent communication, organizational, and problem-solving abilities.
Fluent in English and French; knowledge of AI and change management.
Benefits
Opportunity to lead a strategic function in a fast-growing AI company.
Direct engagement with senior executives and complex client projects.
Collaborative and innovative work environment.
Competitive compensation and benefits package.
Significant impact on client success and organizational growth.
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