Field Service Engineer supporting installations and troubleshooting for Vision RT's innovative medical technologies. Requires travel across APAC, primarily Korea.
Responsibilities
Install, support, and maintain Vision RT product range.
Perform site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures.
Provide reactive breakdown support (remote and on site).
Provide planned maintenance/ upgrade support (remote and on site).
Plan and perform installations in line with Vision RT installation processes & procedures.
Liaise with customers and our installers.
Requirements
Technically qualified experienced field engineer
Hardware Diagnostic experience.
Excellent knowledge and PC hardware skills including replacing PC components.
Windows 10 and Windows 7; Registry editing; TCP IP Networking; Windows Updates; Com Ports; Firewalls; OS Upgrades; using Windows Images.
Troubleshooting utilising Event Viewer; Error Logs; Debug etc.
Overview knowledge of firewalls and configuration.
Ability to work independently and part of a cross functional teams.
Fluent Japanese and mid level English
SQL
Medical Devices, ideally Medical Imaging or Radiotherapy
Benefits
Vision RT is an Equal Opportunity / Affirmative Action employer
Employees benefit from the security and reach of being part of a large global enterprise, combined with the agility and innovation of a startup.
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