Hybrid IT Systems Engineer

Posted 2 hours ago

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About the role

  • IT Systems Engineer supporting and maintaining global IT infrastructure at Virtuozzo. Managing servers, SaaS systems, and improving IT operations in a collaborative environment.

Responsibilities

  • Provide day-to-day support through the IT helpdesk
  • Manage access to SaaS systems, including regular reconciliation
  • Set up and manage email accounts, groups, and calendars (Microsoft 365, Active Directory)
  • Install, configure, and upgrade software for self-hosted systems
  • Perform server maintenance, patching, and upgrades
  • Monitor servers and services, resolving or escalating incidents as needed
  • Troubleshoot outages and prepare RFO (Reason for Outage) documentation when required
  • Support employee onboarding and offboarding IT processes
  • Collaborate with the wider IT and Security teams to document and improve internal workflows
  • Contribute to improving overall IT security hygiene and policies
  • Assist with hardware setup, maintenance, and asset lifecycle management
  • Plan and deliver IT assets to employees

Requirements

  • Minimum 3 years of hands-on experience with Linux administration, including RHEL/CentOS and Debian/Ubuntu
  • Solid understanding of networking fundamentals (TCP/IP, DNS, routing, etc.)
  • Working knowledge of Windows and macOS systems
  • Experience administering Microsoft 365, Exchange Online, and Active Directory
  • Good understanding of IT hardware and system maintenance
  • Strong spoken and written English skills
  • Ability to troubleshoot independently and work collaboratively in a team

Benefits

  • Recognition programs
  • Book club rewards
  • Share options
  • Referral bonuses

Job title

IT Systems Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

HybridMalaysia

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