Hybrid Internal Audit Specialist

at Vervent

• Job title: Internal Audit Specialist
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $17 - $23 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sioux Falls, United States

About the role

• Internal Audit Specialist responsible for monitoring quality goals, documenting processes, and analyzing reports at Vervent. Collaborating with stakeholders for efficiency and client satisfaction.

Responsibilities

• Define and document customer business functions and processes.
• Build and present trend data of multichannel monitoring formats and quality standards to compile and track performance at team level.
• Prepares and analyzes weekly and monthly internal and external quality reports to identify customer needs and expectations.
• Perform ongoing evaluation of reporting effectiveness and develop new reports anticipating the client and internal stakeholder needs and driving to self-service capabilities.
• Build strong working relationships with stakeholders and team members through effective communication throughout client life-cycle.
• Maintain departmental standards through exceptional listening and analytical skills.
• Consult with management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of system access.
• Develop tools, techniques, and standardization to ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency.

Requirements

• Bachelor’s in business management, Finance, Computer Science, or related field
• 2-5 years of experience in finance or related field, or combination of relevant experience and education.
• Ability to communicate effectively with various audiences including stakeholders and team members through written and verbal means.
• Must demonstrate strong analytical skills and ability to translate data into action.
• Strong working knowledge of computer software including Microsoft Office.

Benefits

• Medical, FSA & HSA, Dental, Vision + More!
• 401k - 100% vested once you start contributing.
• Generous company match!
• Regular employee health, wellness & engagement activities.
• Pet Insurance, because fur babies are important to us too!
• Beautiful local offices with on-site/hybrid options.