Customer Service Representative addressing callers' needs in a hybrid role at Trinity Health At Home. Delivering high - quality customer service and managing call transfers professionally.
About the role
- Middle Office Manager responsible for overseeing treasury and liquidity operations at Verto. Leading a team to manage risk and ensure compliance while supporting rapid global expansion.
Responsibilities
- Direct the global payment liquidity and treasury strategy to ensure all daily settlement requirements are met across multiple currencies and jurisdictions.
- Design and implement robust FX trade risk management policies, ensuring the business remains protected against market volatility and counterparty risk.
- Maintain ultimate oversight of daily customer funds safeguarding and partner credit line obligations, ensuring 100% compliance with regulatory standards.
- Lead, mentor, and develop the Middle Office Analyst team, setting high performance standards and fostering a culture of continuous improvement.
- Oversee the integrity of treasury funds and credit facility positions, acting as the final point of escalation for complex variances or liquidity gaps.
- Serve as the primary Middle Office liaison for the Trading Desk, Finance, and Product teams. Collaborate with Finance on revenue reporting and audit requirements.
- Manage and optimize relationships with external banking partners and liquidity providers regarding credit facilities and trade settlements.
- Approve and monitor OTC customer credit line requests, managing the business's total open credit exposure and internal liquidity line usage.
- Drive the automation of Middle Office workflows, identifying and implementing system improvements to reduce manual intervention and operational risk.
- Deliver executive-level management information (MI) and data analysis regarding currency exposure, P&L variances, and operational efficiency.
Requirements
- Minimum 5 years of experience in a Middle Office, Treasury, or Operational Risk role within a fintech, payments company, or investment bank
- Proven track record of managing and developing high-performing teams in a fast-paced environment.
- Mastery of FX concepts (Spot, Forward, Swaps and etc), liquidity management, and the mechanics of cross-border payment settlements.
- Deep understanding of operational and market risks, with experience building or enhancing risk control frameworks.
- Advanced proficiency in data analysis; ability to translate complex datasets into actionable strategic insights.
- Exceptional stakeholder management skills, with the ability to influence senior leadership and negotiate with external partners.
- A proven ability to troubleshoot systemic issues and implement long-term scalable solutions.
Benefits
- Insurance paid by the company
- Health and wellness benefits (with specific added benefits depending on the location of the role)
- Yearly salary review based on inflation, personal and business performance
- Access to entire Udemy’s library
- Budget for professional development courses
- Work-From-Anywhere policy for certain durations
- Integration programme (opportunity to work from our global offices)
- Regular team social events
- Pension scheme (depending on the role location)
- Flexible work arrangements
- Exposure to work with globally distributed teams
- Location specific benefits like car lease policy, cycle to work, gym membership, etc.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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