Civil Engineer designing complex structures for Buro Happold, an international firm focusing on sustainable building solutions. Collaborating across disciplines and supporting junior engineers.
About the role
- Agent Engineer designing and deploying scalable AI agent architectures for enterprise customers. Collaborating across engineering, product, and customer success to ensure successful deployments.
Responsibilities
- Ramp on Vapi’s platform architecture, APIs, and agent capabilities
- Shadow customer deployments and technical discovery calls
- Learn the technical architecture of current enterprise customer implementations
- Lead technical discovery with customers and design solution architectures
- Build rapid prototypes using AI-assisted development tools
- Produce architecture diagrams and technical documentation for customer deployments
- Own end-to-end technical design for enterprise deployments
- Architect complex integrations using APIs, webhooks, and event-driven systems
- Partner with engineering and product to identify platform improvements from customer feedback
Requirements
- 5+ years in solutions architecture, pre-sales engineering, technical consulting, or similar customer-facing technical roles
- Strong ability to translate business requirements into technically sound solutions and communicate effectively with both engineers and executives
- Experience owning end-to-end customer engagements and delivering complex technical solutions with measurable outcomes
- Comfortable working with enterprise customers ($240K+ ACV) in complex stakeholder environments
- Autonomous and self-directed, able to scope, design, and drive solutions independently
- Proficiency in agent design and AI-assisted development, including rapid prototyping using tools such as Claude Code, Cowork, or similar developer tooling
- Experience designing agentic workflows including tool use, function calling, and multi-step reasoning chains
- Strong experience architecting API-first integrations using REST APIs, webhooks, and event-driven systems
- Proficiency in at least one programming language such as Python or JavaScript
- Experience working with conversational AI, voice or telephony platforms, NLP/NLU systems, or LLM-based applications
- Bonus: Experience with SIP or WebRTC
- Bonus: Experience with CPaaS platforms such as Twilio, Vonage, or Genesys
Benefits
- Real stake: We offer a competitive salary and excellent equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Team love: We love hanging out, and we do quarterly off-sites
- Flexible time off: take what you need
- More: catered meals, transportation, gym, and a $10k annual L&D budget
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