Senior Platform Engineer leading the design and maintenance of secure DevSecOps platform infrastructure at ARS. Building automated, scalable infrastructure in support of mission - critical government systems.
About the role
- Platform Engineer specializing in the development of voice and contact center platforms using Microsoft Teams Voice and Genesys Cloud. Delivering enterprise voice capabilities with a strong focus on collaboration and problem-solving.
Responsibilities
- Build and improve enterprise voice capabilities using Microsoft Teams Voice or Genesys Cloud
- Design and maintain call routing, dial plans, and Ribbon SBC configurations
- Manage Teams Phone System, Genesys Cloud settings, SIP trunks, and Ribbon SBC environments
- Troubleshoot SIP, RTP, carrier connectivity, and end to end call flows
- Collaborate with IT teams, business partners, vendors, and carriers to maintain documentation of call flows
Requirements
- A bachelor’s degree in a related field or equivalent professional experience
- Minimum of five years related work experience (Enterprise Telephony, Contact Center Solutions, or Unified Communications, preferred)
- Technical Skills: Microsoft Teams Voice, SIP trunking and SBC integration, Genesys Cloud, SBC and Telephony Fundamentals, Automation and Tools: PowerShell, Python
- Clear communication and a collaborative approach
- Strong problem-solving skills and attention to detail
Benefits
- Flexible working model
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Platform Engineer building ecommerce solutions at Artifact Uprising. Collaborating in a tight - knit team to innovate and deliver high - quality products.
Senior Power Platform Developer enhancing enterprise architecture and certification platforms using Microsoft Power Platform in a hybrid role based in Toronto.
Senior Platform Engineer working on DevOps systems for Ticketek, a global fan experience company. Delivering automation and solution design in a hybrid work environment.
Data Platform Engineer developing scalable data infrastructure for healthcare analytics at Monogram Health. Collaborating with cross - functional teams on data models, pipelines, and governance.
Staff Platform Engineer at CommBank designing, building, and running infrastructure and platforms for engineers. Focusing on automating operations and ensuring reliability in AWS environments.
Principal Platform Engineer leading the evolution of core platform services at Manulife. Focus on scalable, secure solutions for financial and insurance applications.
Platform Engineer III managing virtualization & storage technologies at Paychex. Providing technical infrastructure support and ensuring system stability within an agile team environment.
Senior Product Manager owning strategy and execution for the experimentation platform. Leading infrastructure capabilities within Verily’s precision health platform to maximize business impact.
Lead Digital Platform Engineering teams delivering high - quality software solutions at Barclays. Ensure project goals are met through technical guidance and team collaboration.