Head of Operations Analytics overseeing crew and implementing analytics tools at Vanguard. Leading team in financial operations and consulting business partners to enhance analytics capabilities.
Responsibilities
Hires, evaluates, and supervises crew
Provides guidance and training as necessary to develop crew
Sets performance standards, reviews performance, and makes informed compensation decisions
Provides leadership and approvals for the adoption and or implementation of data analytics tools
Acts as a point of escalation for time sensitive and highly complex requests
Develops an enterprise-wide view of analytics capabilities; identifies gaps and proposes solutions
Leads team in consulting with business partners to help establish efficient analytics and business intelligence tools, frameworks, and capabilities
Educates business leaders about self-service tools and provides support for teams as they stand up internal functions
Builds, partners, and consults with senior management to deliver analytical insights on Vanguard's strategy and client base
Ensures crew on team are partnering effectively as consultants for business functions to deliver actionable insights and solutions
Balances data management strategy, governance, and quality to ensure consistency across teams
Participates in the development of the department budget, including the identification of technology investments and budget allocation to support these tools
Reviews expenses and ensures unit operates within budgetary guidelines
Keeps abreast of industry, market, and company trends
Ensures that Vanguard's use of analytics tools is scalable and sustainable
Serves as a leader of Vanguard's analytics community and contributes expertise
Represents Vanguard in external industry events and proactively forms external relationships to bring in new ideas, technology, and talents
Participates in special projects and performs other duties as assigned
Requirements
Minimum of eight years related work experience
Undergraduate degree or equivalent combination of training and experience
Graduate degree preferred
Expertise and work experience in financial operations, workforce planning and management, risk and control, compliance, and process and quality management
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