Hybrid Learning Systems Analyst – Cornerstone

at U.S. Bank

• Job title: Learning Systems Analyst – Cornerstone
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $66,640 - $78,400 per year
• Degree requirement: No Education Requirement
• Tech skills: ServiceNow
• Location requirements: Hybrid, Charlotte, United States

About the role

• Learning Systems Analyst ensuring seamless delivery and management of digital learning experiences through effective administration of LMS and LXP. Supports learning ecosystem with course management, stakeholder collaboration, and compliance oversight.

Responsibilities

• Test and troubleshoot eLearning modules and digital content to ensure functionality and compatibility across platforms.
• Upload and configure learning content in the LMS, ensuring accurate metadata, version control, and learner accessibility.
• Build and maintain structured learning paths, curricula, journeys and channels aligned with business needs and learning objectives.
• Create and manage course assignments and assignment groups to support compliance and development initiatives.
• Partner with learning consultants, instructional designers, facilitators, and program managers to ensure timely and accurate deployment of learning programs.
• Provide guidance and support to end users and stakeholders on LMS and LXP functionality and best practices in order to meet program and business needs.
• Identify opportunities to streamline processes and improve the learner experience through automation and innovation.
• Identify issues or enhancement opportunities in the learning platforms and communicate through appropriate channels.
• Follow all related procedures, controls and workflow.
• Keep information updated regarding cases and assignments in required spreadsheets, cases and other documentation.
• Support audits and data requests with accurate and timely documentation.

Requirements

• Experience managing content and users within a Learning Management System (e.g., Workday Learning, Cornerstone, SuccessFactors)
• Strong technical troubleshooting and problem-solving skills
• Familiarity with SCORM, xAPI, and other eLearning standards
• Experience with ServiceNow or other similar ticketing system
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Excellent attention to detail and organizational skills
• Strong communication and collaboration abilities
• Proficiency in Microsoft Excel and reporting tools
• Experience working in a corporate or enterprise learning environment

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave