About the role

Business Insights Analyst partnering to translate strategic objectives into actionable analytics and reporting solutions. Ensuring accurate analytical outputs and promoting data integrity across insights delivery.

Responsibilities

Lead business insights requirements-gathering sessions to identify KPI needs for use cases
Translate business needs into well-defined requirements. Validate requirements with stakeholders to ensure alignment, clarity, and feasibility.
Create clear, concise user stories for dashboards, reports.
Support the development and enhancement of analytics tools, dashboards, and self-service reporting.
Ensure output accuracy and integrity through detailed validation.
Document methodologies, assumptions, and definitions to promote transparency and repeatability.
Partner with business and product stakeholders to understand objectives, pain points, and key decision needs.

Typically five or more years of related experience.
Bachelor's degree or equivalent work experience.
3 or more years of experience in business analysis, analytics, or a related field.
Experience in financial services, banking, treasury management, payments, or fintech.
Experience supporting business intake processes including documenting incoming requests, defining scope, capturing requirements and maintaining intake documentation.
Ability to translate intake requirements into clear Jira user-stories, epics and acceptance criteria.
Working knowledge of Jira and Agile/Scrum methodologies including backlog management.
Strong analytical skills to assess data, identify trends and generate actionable insights.
Experience creating reports, dashboards or analyses using tools such as Excel and Power BI/Tableau.
Ability to develop and deliver training materials, conduct knowledge‑transfer sessions and support end‑user adoption.
Strong written and verbal communication skills to effectively collaborate with business and technical stakeholders.
Detail‑oriented, highly organized, and strong ability to manage multiple priorities in a fast‑paced, matrixed environment.
Ability to independently structure ambiguous problems and deliver clear insights.
Strong attention-to-detail with a bias toward accuracy and data integrity.
Executive presence and the ability to influence without authority.
Proactive mindset, i.e., anticipates business questions before they are asked.

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law