Protective Security Officer providing armed response to workplace emergencies and safety situations in San Antonio. Role involves monitoring, reporting, and collaborating during critical incidents and training.
Responsibilities
provides armed response to emergency incidents involving workplace violence, active shooters, duress situations, medical emergencies, access control violations, and other safety and security situations in protection of the workforce
performs as a team member in enforcing established procedures under supervision
performs routine duties and identifies and reports problems in accordance with standard operating procedures
supports Senior PSOs and Security Management with overall team performance
understands and applies policies and procedures displaying basic knowledge on operational matters
responds to critical incidents and takes direction on immediate actions to stop acts of violence, render first aid, and resolve issues during the response phase of Incident Management
participates in training drills, receives feedback on response, and participates in after action reviews for emergency response situations
monitors alarms, cameras, fire alarm systems, and access control programs along with radio traffic, dispatching officers, coordinating response actions for critical incidents and documenting activities for escalation to incident reports
controls access for employees and visitors, creates and issues credentials, and responds to policy violations
performs patrols of facilities/properties to prevent trespassing, theft, vandalism, parking/traffic infractions and unauthorized conduct impacting the safety of the campus
enforces parking and traffic controls and composes incident reports
completes duty assignments and on-the-job duty position training
conducts post-related activities during special events and supports executive protection or law enforcement during incident response
documents shift activities, and ensures detailed information is passed on to team members
attends and completes all training sessions and responds to feedback from security management and the training team
completes Defensive Tactics and Handgun training and Standards Evaluation, complies with USAA Force Continuum, issue/turn-in, storage/transportation procedures and maintains State handgun licensing
maintains current first aid training
ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma
1 or more years of physical security, law enforcement, or military combat arms experience
Ability to operate computer programs for access control, camera systems, alarm annunciation, radio dispatch and general use of Microsoft Office tools to include Word, Excel, and PowerPoint
Must possess valid state driver's license
Job Offer contingent on passing the MMPI evaluation
Initial and continued employment conditional upon passing USAA’s Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and obtaining required state armed security license and/or certification for assigned post state within 6 months
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
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