About the role

  • Sales Associate enhancing customer experience through personalized interactions at Urban Outfitters store. Collaborating with team to uphold brand standards and improve sales.

Responsibilities

  • Acts as a brand representative reflective of the company values
  • Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
  • Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
  • Contributes to the store by being positive, respectful, and helpful to others
  • Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
  • Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things
  • Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
  • Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
  • Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Requirements

  • Passion for UO brand
  • Experience in customer service
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

  • medical
  • dental
  • vision
  • PTO
  • generous employee discounts
  • retirement savings

Job title

Sales Associate

Job type

Experience level

JuniorMid level

Salary

$15 per hour

Degree requirement

High School Diploma

Location requirements

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