Hybrid Quality Assurance Analyst

at Uphold Inc.

• Job title: Quality Assurance Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cypress
• Location requirements: Hybrid, Braga, Portugal

About the role

• Quality Assurance Analyst responsible for testing APIs supporting Uphold's financial features. Collaborate with engineers to ensure quality and reliability in API responsiveness.

Responsibilities

• Testing and validating REST APIs that support financial and payment-related features.
• Ensuring business requirements are correctly implemented at the API level, including validation of expected behaviour, edge cases, and error scenarios.
• Designing and executing API test cases covering: business logic and data validation, authentication and authorization flows (OAuth2 / JWT), error handling and response consistency, asynchronous behaviours such as webhooks or callbacks.
• Collaborating with Engineering throughout the development lifecycle, from requirements review to production validation.
• Reviewing requirements, specifications, and API documentation to identify risks and test considerations.
• Performing manual and exploratory testing across API and, where relevant, UI layers.
• Clearly recording defects so they can be reproduced and resolved efficiently.
• Creating and maintaining test documentation, logs, and test evidence.
• Helping identify opportunities to improve product and API quality and reliability.
• Assisting with troubleshooting issues across services and components.

Requirements

• Degree in Computer Science or a related field, or equivalent practical experience.
• 3+ years of experience in quality assurance or software testing, with hands-on exposure to backend or API testing.
• Hands-on experience testing REST APIs using tools such as Postman, Bruno, or similar.
• Experience designing and executing test scenarios and test cases.
• Experience with bug tracking tools and clear, reproducible defect reporting.
• Ability to apply exploratory testing techniques and critical thinking.
• Experience prioritising issues based on user impact and product context.
• Understanding of quality attributes such as correctness, reliability, and consistency.
• Experience working in agile or lean development environments.
• Fluent written and spoken English.
• Strong communication skills, attention to detail, and analytical thinking.
• A proactive mindset and genuine interest in improving product quality.
• Experience testing asynchronous or event-driven flows (e.g. webhooks).
• Basic experience contributing to automated API tests using tools such as Newman, Postman collections, Cypress, or similar.
• Familiarity with API contracts, JSON schemas, or validation techniques.
• Experience working in fintech, payments, trading platforms, or other regulated environments.

Benefits

• Annual bonus program based on individual, team and company performance.
• Home office stipend for a productive setup.
• Generous PTO, healthcare, and employee assistance programs.
• Engaging events and celebrations.
• Well-stocked office kitchen with a foodie culture.