Business Analytics Manager at PNC managing email marketing campaigns and leading analytics initiatives. Collaborating across teams to optimize engagement and deliverability while ensuring compliance in marketing.
About the role
- Data Analyst role focused on translating data into insights for optimizing Uphold's financial products and operations. Collaborate with teams on data exploration, reporting, and maintaining data quality.
Responsibilities
- Conduct in-depth data explorations and analysis to be consumed by senior management, marketing, product, and finance teams to enhance targeting, increase revenue, and allocate resources more efficiently.
- Translate business questions and objectives into concrete metrics and KPIs.
- Implement and automate dashboards and reports that feed on data to support decision-making.
- Communicate results clearly, concisely, and assertively, either orally or via well-documented resources.
- Design customized interfaces to expose internal data to key stakeholders.
- Guarantee data quality on both operational systems and offline datasets.
- Help data engineers with the design, implementation, and maintenance of data pipelines.
- Researching competitors, adjacent markets, and current market trends to discover new business and process opportunities.
- Develop domain expertise on digitized financial assets to bring an advanced level of understanding to analyses.
- Contribute to the definition of overarching processes and practices across the Data Team and the rest of the company.
- Evangelize a data-driven culture throughout Uphold’s multiple business units.
Requirements
- Bachelor’s degree in a quantitative field such as mathematics, economics, statistics, informatics, data science, or engineering.
- Experience working with BI/dashboarding tools such as Looker, Metabase, Tableau, PowerBI, and SiSense.
- Strong knowledge of SQL and Python.
- Good knowledge of probability and statistics.
- Experience summarizing data analyses into actionable insights.
- Excellent communication skills, both orally and written.
- Experience working with data warehousing solutions in a cloud-based environment.
- Knowledge about data modeling on database management systems.
- Creativity, curiosity, and a growth mindset.
- Team player with the ability to work within cross-functional teams.
- Value and results-oriented, with a keen eye for quality of deliverables.
- Fluent written and oral English skills.
Benefits
- An amazing work environment in a company that continues to grow, driven by extraordinary and passionate people who keep up innovating and challenging more each day.
- An international team, in a cutting-edge field, working on the most fascinating projects.
- Growth and career opportunities, and the chance to be proactive and creative.
- A flexible and enthusiastic work environment that offers you snacks, a lot of coffee, and other great benefits.
- Open and transparent culture - we get together on a weekly basis to share updates, and strategic plans, and engage with each other informally over food and drinks.
- Interesting events that keep you connected with the team and celebrate our success.
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