Hybrid Lead, Engineering Operations

at Under Armour

• Job title: Lead, Engineering Operations
• Job type: Full Time
• Experience level: Senior
• Salary: $125,150 - $156,437 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Baltimore, United States

About the role

• Lead, Engineering Operations for Under Armour's core e-commerce engineering and service delivery ecosystems. Oversee operational delivery and engineering teams to ensure priority alignment and service health. Support architectural improvements.

Responsibilities

• Provide leadership to both an operational team and an engineering team, ensuring clarity of priorities and cohesive execution.
• Drive technical direction and engineering practices that support reliability and long-term architectural alignment.
• Provide leadership across the SRE function by coordinating with internal SRE partners and augmenting SRE capabilities through a partner-supported delivery model.
• Lead operational readiness, governance, and service execution.
• Own the strategic relationship and operational partnership for Under Armour’s primary observability platform.
• Champion service availability, resiliency, and performance.
• Lead incident response and long-term corrective action.
• Oversee execution across engineering and operational commitments.
• Act as the senior operational point of contact for a primary vendor partner.
• Provide coaching and technical guidance across contributors.
• Lead vendor and partner execution.
• Serve as the connector between engineering, product, security, and business.
• Identify opportunities for automation and improved observability. Drive long-term operational and engineering maturity improvements.

Requirements

• 8–10+ years across engineering operations, SRE, platform engineering, or similar fields.
• Demonstrated leadership of engineering and operational teams.
• Strong background in observability, automation, and incident management.
• Serves as the enterprise Datadog product owner and internal champion, setting observability standards, driving adoption, defining the roadmap, and managing the vendor partnership
• Demonstrated experience leading MSP-based delivery teams, including SOW and contract governance, capacity planning, KPI/SLA management, and vendor performance oversight.

Benefits

• Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
• Under Armour Merchandise Discounts
• Competitive 401(k) plan matching
• Maternity and Parental Leave for eligible and FMLA-eligible teammates
• Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being