Junior Operations Executive overseeing order process flow from warehouse to customer delivery in e-commerce sector. Handling returns, liaising with teams, and ensuring smooth logistics.
Responsibilities
Monitor order process flow from receiving orders to Customer(s) doorstep
Provide insights on day-to-day activities to ensure smooth operations
Review current supply chain operations
Handle returns and exchanges
Liaise with internal teams and external stakeholders for stock reconciliation
Assist with shipping and receiving
Analyze customer information and needs to improve relationships
Evaluate risk factors impacting efficiency
Monitor lapses in delivery of logistics services
Requirements
At least 6 months’ experience in warehouse operations
Knowledgeable in Warehouse, ecommerce and logistics
Intermediate proficiency in MS Office, Excel & Outlook
Strong organizational skills with an analytical mind
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