Quality Engineer supporting and improving operational quality within cross - border transportation and supply chain. Ensuring compliance with regulatory requirements and driving process standardization.
About the role
- QA & Process Expert ensuring quality assurance and process documentation in financial crime prevention at Trustly. Leading operational guidelines and collaborating with compliance and operational stakeholders.
Responsibilities
- Own and maintain the QA/QC framework across Financial Crime Prevention
- Document and continuously improve operational guidelines, process maps, and control descriptions in collaboration with subject matter experts
- Own the quality assurance framework including cadence, sampling and review process, findings, and follow-ups
- Ensure procedures are current, auditable, and aligned with regulatory and internal governance expectations
- Translate regulatory interpretation and policy requirements into clear, actionable operational instructions
- Support audits, regulatory reviews, and banking partner inquiries by clearly evidencing “how we do it”
- Ensure documentation is consistent across tools, processes, and risk domains
- Act as a subject matter expert on FCP processes, controls, and execution standards
Requirements
- Strong experience within Financial Crime Prevention, spanning areas such as AML, sanctions, fraud, or KYC
- Deep understanding of operational execution, controls, and regulatory expectations
- Proven experience working with QA, quality control, or process governance in regulated environments
- Highly structured, detail-oriented, and comfortable owning complex documentation landscapes
- Able to translate regulatory and policy language into clear operational instructions
- Confident working with Compliance, Operations, and external stakeholders such as auditors or banking partners
- Comfortable challenging unclear practices and driving standardisation and improvement
- Strong communicator, able to explain processes clearly to both technical and non-technical audiences
- High integrity and strong sense of accountability
Benefits
- 20 to 30 days of holiday to support a healthy work-life balance
- Monthly team outing allowance to enjoy social events with your colleagues
- Parental leave top-up additional support for new parents
- Daily breakfast and on-site perks to make your workday smoother
- Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best
- Additional benefits designed to enhance your work-life experience!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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