Onsite Production Support Engineer IV

Posted 6 days ago

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About the role

  • Production Support Engineer IV at Truist delivering highly complex solutions and performing development efforts. Leading project activities including testing, implementation, and technical consultation.

Responsibilities

  • Deliver highly complex solutions with significant system linkages, dependencies, associated risk
  • Lead and perform development efforts such as analysis, design, coding/creating, and testing
  • Participate in testing, implementation, maintenance, and escalated support of Truist's most complex solutions
  • Development includes but is not limited to customized coding, software integration, analysis, configuring solutions, or use tools pertinent to the area, project, or system to configure or generate a solution
  • Ensure adherence to company and industry standards
  • Provides technical consultation on extremely challenging or unusual situations
  • Write and run unit tests
  • Devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results
  • Interpret internal/external business challenges and recommends best practices
  • Use sophisticated analytical thought to exercise judgment and identify innovative solutions
  • Mentor less experienced teammates to build technical expertise
  • Act as an Agile champion in an Agile environment

Requirements

  • Bachelor’s degree and eight to twelve years of experience as a developer or equivalent education and related training or experience
  • Deep specialized and/or broad functional knowledge
  • Sound understanding of business and organizational strategies and processes
  • Ability to interpret internal and external business challenges and recommend best practices
  • Ability to lead complex projects
  • Sophisticated analytical skills and the ability to solve complex technical and business problems
  • Ability to influence others at senior levels to adopt a new perspective

Benefits

  • medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan
  • no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment
  • 10 sick days (also prorated)
  • paid holidays

Job title

Production Support Engineer IV

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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