Senior Manager of Technical Program Management at Capital One driving complex programs in cloud operations resilience. Collaborating with cross - functional teams to deliver technological solutions with an innovative approach.
About the role
- Program Manager leading the deployment of a Field Work Management Tool at Trissential. Transforming operational efficiency and customer experience across multiple states with high-impact technology.
Responsibilities
- Serve as the primary liaison with the systems integrator, ensuring alignment and accountability for deliverables
- Oversee program planning, risk management, issue resolution, and milestone achievement
- Manage program budget and maintain financial discipline throughout the lifecycle
- Facilitate collaboration across technical teams, business stakeholders, and steering committees
- Engage frontline workers to validate requirements and support change management
- Lead multiple workstreams, motivating cross-functional teams to deliver on time and with quality
- Travel up to 25% for workshops, site visits, and stakeholder engagement
Requirements
- 7–10+ years of program management experience leading large-scale, multi-year initiatives
- Proven success deploying technology solutions to frontline workers in operational environments
- Experience partnering with systems integrators and managing vendor relationships
- Background in regulated industries; utility sector experience strongly preferred
- Familiarity with field work management platforms (e.g., SAP, Salesforce) and Microsoft Suite
- Strong facilitation, communication, and consensus-building skills
Benefits
- Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching
- Paid Time Off – Both compensation models offer paid time away from work
- Hybrid Work Model – Flexibility to work remotely with periodic on-site presence
- Career Development – Access to training, certifications, and leadership opportunities
- Supportive Team Culture – Work with a team that values continuous learning and growth
Job title
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Experience level
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Degree requirement
No Education Requirement
Location requirements
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