Program Manager leading the deployment of a Field Work Management Tool at Trissential. Transforming operational efficiency and customer experience across multiple states with high-impact technology.
Responsibilities
Serve as the primary liaison with the systems integrator, ensuring alignment and accountability for deliverables
Oversee program planning, risk management, issue resolution, and milestone achievement
Manage program budget and maintain financial discipline throughout the lifecycle
Facilitate collaboration across technical teams, business stakeholders, and steering committees
Engage frontline workers to validate requirements and support change management
Lead multiple workstreams, motivating cross-functional teams to deliver on time and with quality
Travel up to 25% for workshops, site visits, and stakeholder engagement
Requirements
7–10+ years of program management experience leading large-scale, multi-year initiatives
Proven success deploying technology solutions to frontline workers in operational environments
Experience partnering with systems integrators and managing vendor relationships
Background in regulated industries; utility sector experience strongly preferred
Familiarity with field work management platforms (e.g., SAP, Salesforce) and Microsoft Suite
Strong facilitation, communication, and consensus-building skills
Benefits
Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching
Paid Time Off – Both compensation models offer paid time away from work
Hybrid Work Model – Flexibility to work remotely with periodic on-site presence
Career Development – Access to training, certifications, and leadership opportunities
Supportive Team Culture – Work with a team that values continuous learning and growth
Job title
Program Manager – Field Work Management Tool Deployment
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