Customer Service Representative supporting QVC's Customer Care Team in Knowsley, handling inquiries and driving brand advocacy with a focus on customer satisfaction.
Responsibilities
Support Customer Care Team in Knowsley
Handle inbound customer calls to resolve complex enquiries
Drive brand advocacy within the team
Collaborate with team to achieve performance targets
Complete four weeks of onboarding training
Requirements
Experience interpreting and responding to customer questions
Experience using a computer is necessary in this role
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