Hybrid Associate Director, Patient Support Services

Posted 2 weeks ago

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About the role

  • Associate Director managing the operations of patient support services at Travere Therapeutics. Leading Hub program and collaborating with stakeholders to enhance patient experience.

Responsibilities

  • Lead and manage the operations of the Hub program while supporting field-based roles with various stakeholders
  • Collaborate cross-functionally with internal stakeholders to strategize for delivering a best-in-industry patient experience
  • Monitor volume trends and ensure adequate staffing is available to meet all patient service objectives
  • Manage project timeline/deliverables with all stakeholders while fostering collaboration and accountability
  • Act as a primary contact and subject matter expert for Hub services and program vendors

Requirements

  • Bachelor’s degree within Business, Healthcare, or Life Sciences discipline required
  • A minimum of 8+ years’ relevant experience within the pharmaceutical/healthcare industry
  • At least 5+ years of Hub Services Program management, vendor management, and experience in a leadership role
  • Experience with copay support programs is required
  • Specialty pharmaceutical, nephrology, rare disease, REMs, Clinical experience preferred

Benefits

  • premium health
  • financial
  • work-life and well-being offerings for eligible employees and dependents
  • wellness and employee support programs
  • life insurance
  • disability
  • retirement plans with employer match
  • generous paid time off

Job title

Associate Director, Patient Support Services

Job type

Experience level

Senior

Salary

$150,000 - $195,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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