Managing Director leading agency operations at Pacific International Lines, driving market expansion and ensuring profitability. Involving financial stability, team leadership, and compliance with regulatory standards.
Responsibilities
Drive agency performance across sales, customer service, and operations etc
Achieve or exceed commercial budgets while maintaining cost discipline
Proactively resolve business challenges including market shifts and internal conflicts
Manage working capital, cash flow, and debtor control to ensure financial stability
Own full P&L responsibility for agency and principal operations
Lead, develop and grow PIL business in the country through formulation and execution of agreed business strategies
Deliver the agency scorecard (against agreed KPIs), budget and business plans, ensuring all commercial, operational and financial targets are met
Build and take ownership of approved budgets, optimize any financial exposure and assume full P&L responsibilities for all aspects of Agency and Principal operations
Evaluate and improve business processes to enhance efficiency
Champion standardization and best practices aligned with regional directives
Ensure team is optimized from headcount perspective and that all opportunities for business/process improvements are made
Foster a high-performance culture through coaching and professional development
Build a sustainable talent pipeline and succession plan
Ensure full compliance with local tax, labor, and regulatory requirements
Requirements
A minimum of 10 years commercial and leadership experience within the container or liner shipping industry is required
A bachelor’s or master’s degree in business management, logistics, or a related discipline
Comprehensive domain knowledge and expertise in managing the liner shipping business and its entire value chain
Advanced proficiency in equipment management, as well as port and terminal operations
Demonstrated P&L management experience, with sound understanding of emerging markets
Prior experience in sub-Saharan Africa will be considered a significant advantage
Full fluency in English and French, coupled with outstanding communication and interpersonal abilities
Strong/demonstrable stakeholder management skills with both internal and external parties
Benefits
Opportunities for professional growth and development
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