Hybrid Senior Account Consultant – Risk Control, National Accounts

at Travelers

• Job title: Senior Account Consultant – Risk Control, National Accounts
• Job type: Full Time
• Experience level: Senior
• Salary: $114,700 - $189,200 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Alpharetta, United States

About the role

• Risk Control Senior Account Consultant overseeing delivery of risk control services to assigned accounts. Marketing and managing services while consulting with clients on risk management strategies.

Responsibilities

• Designs and oversees delivery of Risk Control services to assigned accounts country-wide.
• Has the ability to market and sell Risk Control services in new business presentations and to existing clients.
• Manages account service plans while responding to customer needs.
• Understands exposures and controls by class of business and can effectively communicate information to underwriting.
• Maintain a consistent field presence, spending approximately 25% - 30% of the time onsite with customers.
• Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Consult with clients on strategies for identifying hazards, evaluating existing controls and coordinating the delivery of Risk Control services that will assist them in their efforts to reduce or prevent losses.
• Analyze losses to identify trends and ensure the comprehensive plan addresses the loss leaders while being delivered using the appropriate resources.
• Negotiate and manage client expectations to achieve appropriate balance between service and cost.
• Influence clients to ensure commitment to service plan and implementation of recommendations.
• Builds and maintains productive relationships with underwriting, brokers, claim and the Risk Control service teams assigned to the account.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in related field.
• Insurance industry knowledge.
• Strong communication and interpersonal skills.
• Technical aptitude, detail oriented.
• Superior communication skills – both written and verbal.
• Ability to quickly establish credibility and rapport with all others.
• Experience working in a collaborative environment.
• Critical thinking skills.
• Influencing skills that effectively drive business needs.
• Negotiating change to achieve optimal outcomes.
• Ability to give and receive coaching and feedback.
• Recognized relevant certifications (such as ASP, CSP, ARM).
• Seven years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
• Valid driver's license.
• Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.

Benefits

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
• If you have student loan debt, you can enroll in the Paying it Forward Savings Program.
• When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
• You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
• In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.