About the role

AVP Software Engineering driving innovation and impactful solutions within the Engineering Solutions organization at Travelers. Leading multiple engineering teams to enhance the self-service platform and collaborate on strategic initiatives.

Responsibilities

Partner with the business to set strategic direction, develop product roadmaps, oversee large programs, and implement solutions that meet business needs.
Own the development and enhancement of a self-service platform, integrating AI Assistant capabilities, product mindset, automation, and empowerment features.
Align work with business and engineering priorities to achieve meaningful impact.
Build collaborative relationships with key leaders and peers to optimize resource use.
Utilize industry knowledge and expertise to address software engineering challenges effectively.
Offer unique opportunities and challenges to develop team members, address skill gaps, and enhance engineering practices and skill sets.
Apply knowledge of industry trends to solve software engineering problems.
Lead a team of Software Engineers by providing technical guidance and mentorship, fostering a positive team environment.
Perform other duties as assigned.

10 years of experience in technology.
Experience in the insurance/financial services industry preferred.
Proven expertise in implementing current technology trends, such as cloud-based solutions and microservices.
Ability to interpret business challenges and recommend best practices to enhance SDLC processes.
Excellent delivery skills, including assessing software design strategies, ensuring system quality, and developing technical metrics.
Domain expertise to consult on business priorities, optimize value, and introduce industry concepts and technologies.
Strong problem-solving skills to create robust architecture and address future needs.
Excellent communication skills to explain technology concepts, document effectively, and collaborate across groups.
Leadership skills to engage with leaders, improve the engineering organization, and identify development opportunities.
Experience with agentic architecture and cloud-native technologies, ideally using Java, Python, NodeJS, and Kubernetes.
Exposure to IT Service Management (ITSM) and ServiceNow, enhancing service delivery and operational efficiency.
Experience leading large-scale technology organizations and building out teams.
Ability to set cross-functional objectives and influence across teams and senior leaders.

Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.