Hybrid Lead Payment Fraud Analyst

Posted 2 weeks ago

Apply now

About the role

  • Lead Payment Fraud Analyst at Trainline mitigating payment fraud risks through data analytics and teamwork. Collaborating closely with various teams to enhance fraud prevention measures and reporting.

Responsibilities

  • Own and track key fraud, loss, and recovery metrics.
  • Spot trends and anomalies, and leverage tools like Ravelin, and internal partnership with Machine Learning teams to proactively mitigate risk.
  • Work closely with Chargeback Admins and Fraud Review Agents to respond to a changing payment fraud landscape, while balancing a low prevent rate for a high quality paying experience for Trainline customers.
  • Deliver timely and accurate internal and external reporting on fraud trends for senior leadership audiences.
  • Collaborate with key stakeholders to ensure fraud data strategies align with wider business goals.
  • Automate dashboards and reporting tools to streamline analysis.
  • Ensure compliance with data security and privacy standards.

Requirements

  • Proficiency in SQL, Python, R, or similar data analysis tools for analytics and visualization.
  • An understanding of predictive modeling, clustering, and classification techniques for fraud analytics.
  • Experience using BI and reporting tools such as Tableau or Power BI to create dashboards and reports.
  • Some familiarity with data pipelines and cloud platforms (e.g., AWS or Google BigQuery) is a plus.
  • Strong communication skills to collaborate effectively with fraud, finance, product, and engineering teams.
  • Experience managing data projects with timely delivery.
  • Knowledge of regulatory frameworks such as GDPR, PCI DSS, and PSD2, or similar fraud/data compliance requirements.
  • Experience in identifying and mitigating revenue leakage through fraud analytics.
  • A strong problem-solving and analytical mindset.
  • Attention to detail when analysing large datasets to detect fraudulent activity.

Benefits

  • Private healthcare & dental insurance
  • Generous work from abroad policy
  • 2-for-1 share purchase plans
  • EV Scheme to further reduce carbon emissions
  • Extra festive time off
  • Excellent family-friendly benefits
  • Career growth with clear career paths
  • Transparent pay bands
  • Personal learning budgets
  • Regular learning days

Job title

Lead Payment Fraud Analyst

Job type

Experience level

Senior

Salary

£50,000 - £60,000 per year

Degree requirement

No Education Requirement

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job