Lead Payment Fraud Analyst at Trainline mitigating payment fraud risks through data analytics and teamwork. Collaborating closely with various teams to enhance fraud prevention measures and reporting.
Responsibilities
Own and track key fraud, loss, and recovery metrics.
Spot trends and anomalies, and leverage tools like Ravelin, and internal partnership with Machine Learning teams to proactively mitigate risk.
Work closely with Chargeback Admins and Fraud Review Agents to respond to a changing payment fraud landscape, while balancing a low prevent rate for a high quality paying experience for Trainline customers.
Deliver timely and accurate internal and external reporting on fraud trends for senior leadership audiences.
Collaborate with key stakeholders to ensure fraud data strategies align with wider business goals.
Automate dashboards and reporting tools to streamline analysis.
Ensure compliance with data security and privacy standards.
Requirements
Proficiency in SQL, Python, R, or similar data analysis tools for analytics and visualization.
An understanding of predictive modeling, clustering, and classification techniques for fraud analytics.
Experience using BI and reporting tools such as Tableau or Power BI to create dashboards and reports.
Some familiarity with data pipelines and cloud platforms (e.g., AWS or Google BigQuery) is a plus.
Strong communication skills to collaborate effectively with fraud, finance, product, and engineering teams.
Experience managing data projects with timely delivery.
Knowledge of regulatory frameworks such as GDPR, PCI DSS, and PSD2, or similar fraud/data compliance requirements.
Experience in identifying and mitigating revenue leakage through fraud analytics.
A strong problem-solving and analytical mindset.
Attention to detail when analysing large datasets to detect fraudulent activity.
Principal Associate analyzing Cyber controls and developing automated health metrics for Capital One. Collaborating with teams to transform telemetry data into real - time insights and prevent security risks.
Senior Analyst at Huron consulting driving strategic growth and transformation for clients. Collaborating to adopt complex systems and assess operational success with Excel.
Revenue Integrity Analyst II analyzing data and supporting charge capture processes for healthcare services. Collaborating across teams to ensure compliance and optimize revenue for assigned service lines.
Cyber Analyst intern at Kyndryl working on data analytics and cybersecurity projects. Collaborating with experienced professionals to develop IT solutions and enhance security measures.
Demand Planning Analyst at Coca - Cola managing demand analytics and planning for global supply chains. Developing collaborative demand plans and improving demand forecasting processes.
Digital Analyst extracting actionable insights from diverse data sources for digital growth at JCPenney. Collaborating across units to optimize ecommerce and merchandising strategies.
Senior Analyst managing Oracle Cloud EPM platform for Hunter Industries. Collaborating with business leaders to advance digital transformation efforts and ensuring enterprise priorities are supported.
Behavior Analyst Fellow providing ABA therapy under BCBA supervision in a comprehensive fellowship program. Focused on developing clinical skills and client services.
Occupational Safety Health Analyst ensuring compliance with OSHA standards and conducting safety training for the FAA. Working on - site in California or Washington with a focus on environmental safety.
Chargeback Analyst I responsible for processing chargebacks at NCR Atleos. Researching transactions, ensuring compliance, and supporting representment processes in a fast - paced environment.