Friendly and professional customer support by telephone (inbound)
Independent, solution-oriented handling of all customer inquiries
Performing general administrative tasks
Requirements
Prior experience as a customer service employee, salesperson or call center agent is an advantage but not required — career changers, entry-level candidates and those re-entering the workforce are warmly welcome (m/f/d)
Excellent German skills, spoken and written
Good computer skills as well as technical understanding and affinity
Strong numeracy and analytical thinking skills
Benefits
Permanent employment contract with an attractive fixed salary
29 days of vacation and reliable shift scheduling
Employer contributions to capital-forming savings (vermögenswirksame Leistungen)
Subsidy towards a VBB company transit pass and company bike leasing
Workplace health promotion including fruit days, partnerships with fitness and leisure facilities, and preventive medical check-ups
Varied meals in our in-house cafeteria and complimentary beverages
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