Senior Engineering Manager leading the Feedback and Resolution organization for enhancing map quality at TomTom. Overseeing a team responsible for processing customer feedback and resolving map issues.
Responsibilities
Manage multiple engineering teams directly with other managers and Staff Engineers reporting to you
Use your technical background primarily to set direction, evaluate designs, grow senior talent, and challenge decisions where it matters most
Work directly with Management, senior technical experts and Product Managers to simplify complexity and deliver prioritized, incremental product outcomes
Set guidelines for all developers in our department by aligning with peers, the industry, and tech leads
Identify growth opportunities, empowering team members to take ownership and coaching them to success
Define a team topology and staffing plan that sets the team up for success
Proactively identify and mitigate technical, operational, and organizational risks
Champion engineering excellence through strong architecture, code quality, monitoring, metrics, and automated testing
Build a culture of innovation, accountability, and continuous improvement while leading teams through change
Requirements
8+ years of experience in software development, including 2+ years of experience managing other managers
Strong software engineering background with experience in distributed systems and data intensive platforms
Bachelor’s degree in Computer Science or related technical discipline
Strong coaching and mentoring mindset with a track record of developing senior engineers and engineering leaders
Passion for customer experience, operational excellence, and building systems that scale without unnecessary complexity
Benefits
A competitive compensation package
Time and resources to grow and develop, including a personal development budget and paid leave for learning days
Paid access to e-learning resources such as O’Reilly and LinkedIn Learning
Enhanced parental leave plus paid leave to care for loved ones and volunteer in local communities
Work flexibility, where TomTom’ers use both the office and home to focus, collaborate, learn and socialize
Improve your home office with a setup budget and extra support with a monthly allowance
Options to work from your home country and abroad for a set number of days each year
Competitive holiday plan, plus an extra day off to celebrate your birthday
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