Hybrid Project Manager – Client Services

Posted 3 hours ago

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About the role

  • Project Manager overseeing client services projects within luxury and lifestyle sectors. Managing project setups, client relations, and financial reconciliations in a hybrid work environment.

Responsibilities

  • Set up new projects; ensure contracts are signed, filed, and scoped before work begins
  • Schedule work efficiently against budget and deadlines; build client-facing timelines
  • Proactively manage risk — flag overspend or delays early and find solutions
  • Support Directors in planning studio capacity across upcoming stages
  • Deliver outstanding client service and maintain long-term relationships
  • Prepare briefing documents, proposals, and project management materials
  • Run client meetings — scheduling, minutes, and follow-through
  • Reconcile projects against scope, schedule, and budget weekly and monthly
  • Brief Directors ahead of finance meetings; capture and recharge project expenses
  • Flag scope creep early; support agreement of additional fees where needed
  • Identify opportunities to extend scope or develop new workstreams within existing accounts
  • Support post-project reviews and continuous improvement

Requirements

  • Agency experience is essential
  • Background in creative, luxury, design, digital, or a related sector
  • A strong, genuine understanding of luxury and its standards
  • Experience in account or project management; potential matters more than seniority
  • Comfortable with large budgets and financial accountability
  • Global client experience a bonus

Job title

Project Manager – Client Services

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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