Network Performance & Optimization Engineer optimizing configurations for access network quality and customer experience. Collaborating with vendors and analyzing network indicators while ensuring technical quality standards.
Responsibilities
Responsible for optimizing access network element configurations to keep quality indicators within thresholds aligned with area targets and to maximize customer experience (CEX).
Assess variability in network indicators and implement action plans.
Coordinate and support vendor optimizers.
Optimize parameterization of access network elements to ensure CEX.
Manage the RF parameter baseline at a regional or national level.
Handle network complaints by performing diagnostics and routing to the appropriate resolution paths.
Analyze the impact of new feature deployments and monitor Day-After performance.
Evaluate drive-test and MDTs (Minimization of Drive Tests) periodically and on demand.
Liaise with peer areas across the company to ensure quality in a matrixed, end-to-end manner (Core, Transport, Operations, OSS, etc.).
Monitor tests and trials of new technologies and services.
Requirements
Bachelor’s degree preferred, ideally in Electrical, Electronic, Telecommunications, Computer Engineering or a related field.
Knowledge of access and transport network technologies (3G, 4G, 5G; microwave (MW); fiber optic (FO); IoT, etc.).
Experience with KPI monitoring tools.
Experience with Customer Experience (CEX) tools.
Knowledge of IP networking.
Experience developing analytics.
Familiarity with 3GPP specifications.
Experience with crowdsourcing tools.
Knowledge of data modeling and statistics.
Advanced skills in Excel, PowerPoint and Power BI.
Programming knowledge is desirable (VBA, Python, etc.).
Benefits
Flexible Benefits Program
Medical and Dental Insurance *
Medication Benefit *
Wellhub (formerly Gympass) *
Meal and/or Food Allowance
Financial Wellness Program
Private Pension Plan
Company mobile phone with unlimited data and voice allowance
Partnerships and discounts with over 3,000 companies and institutions, including discounts on electricity and broadband internet
Online English course extendable to one family member or friend
Internal Training and Development Program
Profit Sharing
"My First Benefit" – Assistance for children up to 2 years old
Daycare reimbursement (for fathers or mothers)
Flexible work models and working hours
Happy Day – day off during your birthday month
Extended leave policies for maternity, paternity, marriage and adoption
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