Onsite AV Multimedia Engineer

Posted 6 minutes ago

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About the role

  • AV Multimedia Engineer in Swiss Re's Global Multimedia Operations Team. Responsible for daily AV services and implementing meeting room technologies in a dynamic environment.

Responsibilities

  • Ensure daily operations of the global AV Multimedia service
  • Provide remote or hands-on dedicated AV support for high profile business meetings and large scale local or global live events
  • Operate integrated AV systems in accordance with specifications
  • Develop, test and implement new meeting room technologies
  • Manage incidents and escalations for AV services
  • Ensure high quality of operational service and high levels of performance for Multimedia services
  • Support education and training for customers
  • Manage life-cycle activities for AV Multimedia Hardware assets
  • Improve standard operating procedures & documentation

Requirements

  • Degree or qualification in IT/AV Media Production related discipline or equivalent technical and business experience
  • Sound know-how and technical knowledge of physical Video Conferencing and Audio-Visual systems
  • Wide knowledge of major web conferencing platforms
  • Hands-on experience of supporting Microsoft Teams and MS Teams Townhall
  • Preferred knowledge of IT Service Management and reporting tools such as Service Now (SNOW), Jira, MySpend, Power BI etc.

Benefits

  • Competitive salary
  • Professional development opportunities
  • Flexible working hours
  • Health insurance
  • Remote work options

Job title

AV Multimedia Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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