Governance & Contract Management Professional at TIM managing contracts and ensuring service delivery compliance. Engaging with technical areas and suppliers for effective contract management.
Responsibilities
Ensure, optimize and lead the management of contractual aspects and SLA oversight for active Technology Development contracts, with an emphasis on synergy;
Monitor, report on, and proactively ensure suppliers' contract validity, balances, financial qualification and penalty processes (in accordance with Corporate Legal guidance), and coordinate reports and meetings with the involved areas;
Together with the responsible teams, track the steps required to progress processes in ARIBA, ensuring advancement of technical steps, financial approval processes such as SAS/REDIR/CDA, and budget approvals;
Manage corporate processes related to the contracting flow and oversee supplier qualification processes;
Validate and create in ARIBA the technical area's request to initiate a contractual penalty process;
Plan, control and manage Technology Development demands in line with the capacity of Procurement, Wholesale and Tower Cost teams;
Prepare necessary documentation and participate in meetings with technical teams;
Validate and ensure, together with stakeholders, the progress of requests via workflow;
Define contractual KPIs to ensure compliance with agreed SLAs;
Control and manage penalty processes within Technology Development;
Validate, create and follow up technical area's requests to open contractual penalty processes via ARIBA and track them through to contract signature;
Prepare and publish the area’s monitoring dashboards.
Requirements
Bachelor's degree in Systems Analysis, Computer Science, Computer Engineering, Electrical, Electronic or Telecommunications Engineering, or related fields;
MBA or postgraduate degree in Technology is a plus;
Experience in contract negotiation and contract management;
Experience managing databases and performance indicators;
Experience with SAP (Modules: MM and ARIBA);
Proficiency in Excel.
Benefits
Flexible Benefits Program
Medical and Dental Insurance *
Medication/Pharmacy Benefit *
Wellhub (formerly Gympass) *
Meal and/or Food Allowance
Financial Wellness Program
Private Pension Plan
Company mobile phone with unlimited data and voice allowance
Partnerships with over 3,000 companies and institutions, including discounts on your electricity bill and broadband internet
Online English course extendable to one family member or friend
Internal Training and Development Program
Profit-Sharing
"My First Benefit" – Support for children up to 2 years old
Daycare reimbursement (for parents)
Flexible work models and schedules
Happy Day – One paid day off in your birthday month
Extended leave for maternity, paternity, marriage and adoption
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