Hybrid Client Intel Unit Analyst

Posted last month

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About the role

  • Fraud Operations Analyst I monitoring customer financial accounts against fraud. Supporting clients and associates with reported fraud concerns under supervision.

Responsibilities

  • Answers inbound calls from customers or associates calling to report potential fraudulent activity on their accounts.
  • Documents investigation actions and mitigation actions.
  • Researches customer claims and gathers evidence regarding potential fraud activity.
  • Provides control feedback to continually improve efficacy.
  • Works with customers to verify account activity.

Requirements

  • University (Degree) Preferred
  • No Experience Required

Benefits

  • superior retirement program
  • highly competitive health, wellness and work life offerings

Job title

Client Intel Unit Analyst

Job type

Experience level

Mid levelSenior

Salary

$28 - $32 per hour

Degree requirement

Bachelor's Degree

Location requirements

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