Hybrid French Speaking Credit Controller

at Thorlabs

• Job title: French Speaking Credit Controller
• Job type: Contract
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Ely, United Kingdom

About the role

• French Speaking Credit Controller responsible for overseeing Thorlabs SAS Sales Ledger and ensuring invoicing accuracy. Engaging with clients in France for effective account management.

Responsibilities

• Perform daily invoice runs, monitor invoice run set ups, adjust according to requirements
• Ensure invoices are delivered to the customers on a timely basis using the agreed method: email, E-invoicing (EDI) or external web platforms.
• Correct invoicing errors by raising credit notes and re-issuing invoices. Perform root cause analysis and propose corrective actions in order to prevent reoccurrence of similar errors
• Participate in cross functional team meetings (sales, RMA, OEM, other) to ensure highest invoicing accuracy and low past due ratio.
• Credit check new customers seeking trade settlement terms, propose and maintain credit limits. Document existing credit terms approval process, evaluate for effectiveness and implement best practices. Provide training to departments interfacing with the customers
• Monitor the aged debtors reports and contact customers to ensure timely payment of invoices by resolving any queries which are delaying invoice settlement. Liaise with the Sales, RMA, and other Thorlabs entities as necessary.
• Process daily cash postings ensuring timely and accurate application against outstanding invoices
• Releasing customer account statements on an agreed frequency.
• Request refunds to be processed when the customer accounts are in credit
• Anticipate developments and identify accounts that may require special attention and act decisively to resolve difficulties, consulting management where appropriate. Negotiate favourable payment plans if customers are in financial difficulties and unable to pay all past dues
• Act as a lead point of contact between Paris sales team and other accounts team members involved with France office accounting activities
• Responsible for closing of sales ledger and reconciliation against GL Control Accounts
• Maintain pro forma invoices log, capture payments received and invoices issued
• Other ad-hoc invoicing/bookings reporting as requested by management

Requirements

• Must be native or highly proficient in French language
• A high level of integrity and maintain strict confidentiality at all times.
• Strong customer care and relationship management skills.
• Demonstrated ability to work independently as well as in a collaborative team.
• Experience with Microsoft software, Excel, Word and Powerpoint.
• Ability to anticipate needs and solve problems proactively.
• A-Level/NVQ level 3 or equivalent experience or qualifications.
• AAT qualification is desirable but not essential.
• At least 3 years of experience in Credit Controller role working on customer base located in France

Benefits

• Competitive Salary to attract the best
• Excellent benefits package including pension
• Health care
• 25 days holiday plus public holidays
• Commitment bonus to be paid at the end of the contract if the relevant criteria has been met