Senior UX & Training Integration Specialist at CyKor bridging user experience and training development for federal clients. Ensuring solutions are operationally effective and fully understood by end users through effective training.
About the role
- Junior UX Consultant working within a creative team at GAIN, delivering engaging digital experiences. Collaborating with clients to develop user-centered solutions based on research and methodology.
Responsibilities
- Liaising with clients communicating clearly and positively whilst fostering good relationships and providing excellent service at all times.
- Developing and conducting appropriate research and other UX activities through a range of methodologies including survey, depth interviews, usability testing, card sorting, competitor reviews, personas, journey mapping, service design, IA development, wireframing and prototype development.
- Analysing research to identify problems and opportunities for product or service improvements.
- Making recommendations and confidently communicating these to product and design teams through a variety of formats such as written reports and visualised designs.
- Contributing to collaborative workshops with clients to support them in developing and implementing solutions.
- Working with research participant recruitment teams to identify representative users of a product or service.
- Supporting the wider team, including client services, sales and marketing as required.
Requirements
- Educated to Degree level in a relevant field and/or completed a recognised intensive UX course.
- Some relevant industry experience would be beneficial but not essential
- Relevant transferable skills and knowledge from other work and life experiences are also valid
- Experience of visually communicating design solutions
- Passion for understanding human behaviour and interactions with digital products and services
- Excellent verbal and written communication
- Well organised, plans in line with delivery needs and able to adapt when context or requirements change
- A proactive problem solver with a ‘can-do’ attitude and a commitment to continual learning and development
- An effective active team member who contributes positively
Benefits
- Our benefits for UK employees include:
- Private Medical Insurance
- BUPA Life Assurance
- Income protection
- Employee Assistance Programme
- Cycle to Work salary sacrifice scheme
- Tech & Wearables salary sacrifice scheme
- Octopus EV Scheme
- Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing**
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