Shopfloor Controller supporting manufacturing operations and closing completed production orders. Training segment employees on established processes while ensuring data accuracy in manufacturing systems.
About the role
- Regional Lead Material Controller role at Thermo Fisher Scientific responsible for on-site services in Ireland. Managing inventory and supporting customer projects with a focus on operational excellence.
Responsibilities
- Provide holiday cover for regional accounts, owning responsibilities during absences
- Support new customer projects and site implementations across your region
- Train and mentor new team members
- Review and support on-site Risk Assessments and SOPs
- Conduct audits and Gemba walks to support supervisors with Statement of Work (SOW) compliance
- Assess workload demands and distribute tasks effectively across the team
- Manage on-site inventory replenishment and disbursement
- Perform stockroom operations including receiving, put-away, stock rotation, and cycle counts
- Follow established Best Practices, SOPs, and work instructions
- Use internal systems to access procedures and complete required documentation
- Address customer concerns promptly, aiming for resolution within agreed timelines
- Act as a positive, professional ambassador for Thermo Fisher Scientific at all times
- Ensure full compliance with Thermo Fisher and customer Health & Safety requirements
- Support GMP-related activities where applicable
- Take on additional responsibilities as business needs evolve.
Requirements
- Leaving Certificate or Bachelor’s Degree preferred, with Previous relevant experience in a similar role.
- Strong analytical and critical-thinking skills in a fast-paced environment.
- Excellent verbal and written communication skills in English
- Ability to manage multiple priorities and distribute workload effectively.
- Proven customer-facing experience with strong interpersonal skills.
- Flexible approach to travel and overnight stays.
- Good understanding of service management and customer satisfaction.
- Detail-oriented, solutions-focused mindset with a team-first attitude.
- Strong IT skills (Outlook, Excel, Word, PowerPoint).
- Comfortable working with changing priorities.
Benefits
- Autonomy with support – You’ll be trusted to manage your workload against clear goals and a structured schedule.
- People-focused work – Build strong relationships with customers from diverse cultures and backgrounds.
- Variety every day – A dynamic mix of physical work, administration, problem-solving, and project support.
- Visible impact – Your work directly supports customer success and operational excellence.
Job title
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Experience level
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Not specified
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