Medical Information Specialist in hybrid role delivering technical and medical information in healthcare settings. Engaging with healthcare professionals and managing inquiries regarding pharmaceutical products.
Responsibilities
Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service.
Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines.
Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products.
Processes fulfillments and provides clinical trial information or after-hours on-call support.
Analyzes caller’s questions to formulate an accurate and concise response using client approved resources and records inquiries and interactions in the appropriate databases.
Requirements
Bachelor's Degree Graduate in any Life Science or Healthcare related Courses (i.e. Pharmacy, Nursing, Medical Technology, Biology, etc.)
Preferrably Licensed Nurse or Pharmacist
Previous clinical research experience is required.
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).
Benefits
health insurance
Flexible working hours
Paid time off
Professional development opportunities
Accessibility services for job seekers requiring accommodations
Job title
Med Info Spec I – clinical research experience required
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